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Services

Student Services

For more information on available student services click on the title above.

The Computer Commons is available for current PVCC students to complete course- and/or campus-related activities.

PVCC students are required to present a current PVCC student ID card each visit to the Commons to receive and use the following:

Access to and assistance in using course-related software on the desktop computers in the Open lab.

Practice Presentation Room (E147) - Complete a Room Reservation Form

Lab Assistants are available to answer quick questions but cannot teach software.

Access to and assistance in using scanners for course-related assignments. (Lab Assistants can assist with, but cannot teach scanners).

Handouts, FAQ’s and Tips

Pay-per-Print is available at a cost of $0.10/side for B&W and $1.00/side for Color printing

Data Recovery - lab staff may be able to assist you with recovering lost or damaged data

Lab Assistants are available to check students in and out, assist with classes, and to answer quick questions for students using the Open lab. They are not available to sit with the students for one-on-one help in the lab. Students needing to meet with a tutor for their computer classes may check with the Learning Support Center (602.787.7180)

Faculty Services

For more information on available faculty services click on the title above.

Details for each area listed below:

 Open Lab Support

PVCC employees have free access to use the software and hardware in the CC Open Lab. Employees are expected to show a PVCC staff ID (available from Public Safety) to access CC Open Lab resources.

Look for persons wearing a green band around their neck with a badge on the end. These are lab staff available to help in the Open Lab.

Employees in the Open Lab requiring in-depth one-on-one help should schedule time with a technology trainer. Technology trainers include:

Linda Lawson - Q113 - 602.787.7784

Software Requests

Software changes and updates must meet campus software procedure guidelines http://www.pvc.maricopa.edu/it/documents/campus_softwr_guidelines.pdf

Requests should be submitted using the Software Request Form.

Requests are reviewed by the Lab Planning Committee.

Reserve a CC classroom

Classes, meetings, training, and demonstrations for academic classes have first priority. After academic classes, labs are available on a first come, first served, basis.

Please use our online Room Reservation Form to reserve your classroom.

NOTE: Only existing, installed software is to be used in the CC Open Lab or CC classrooms. You may request a change in classroom software/hardware or image.

Server space for instructors of CC classes

To request server space for instructor or student files, complete a Technology Request Form.

Data projector remote controls for CC classrooms

Instructors may check out remotes for the classroom data projectors at the check-in desk. Please return them to the check-in desk at the end of class.

Student course data files

Student course data files can be requested to be placed on a lab server which is mapped from all student stations in the Open Lab.  Please complete a Technology Request Form.

Tours of the Computer Commons Telecommunications Closets

To request class tours of the Computer Commons telecommunications closets please submit a Help Desk request https://helpdesk.riosalado.edu/desk/main.asp?id=1941

E147 Multi-Purpose Room

  • This room is equipped with a dual boot iMac computer and a projector for students to practice their presentations
    • Student Practice Presentation Room
    • Faculty meet with students (i.e., OE Online & Online)
    • Block out time slots for faculty, i.e., COM, to meet with students and to provide feedback
    • Students, faculty or staff should complete a Room Reservation Form

HP TouchSmart Information

  • Click here for information on how to disable the HP TouchSmart touch screen feature.

Staff Services

For more information on available staff services click on the title above.

Scheduling reservable CC lab classrooms for meetings, training, and demonstrations

Academic classes have first priority.

After academic classes, labs are available on a first come, first served, basis.

To request a room reservation or suggest changes to hardware, software, access, or equipment use our online Room Reservation Form.

Only existing, installed software is to be used in the CC Open Lab or CC classrooms. (Software changes and updates must meet campus software guidelines and be approved by using the Technology Request form . Considerations include advance notice, compatibility with existing hardware configuration and software, program size and requirements, server and desktop space allocations and availability, and number of users.

Help Desk: Assistance in the Open Lab and CC Classrooms

Lab Assistants are available in the Open Lab area to check students in and out, assist with classes, and answer software and hardware related questions for all students and employees using the Open Lab.

Look for persons wearing a green band around their neck with a badge on the end. These are lab staff available to help in the Open Lab or assist with technical problems in the CC classrooms.

Students requiring in-depth help should schedule time with a tutor from the Learning Support Center.

Access to CC Lab resources

PVCC employees have free access to use the software and hardware in the CC Open Lab. Employees are expected to show a PVCC staff ID (available from Public Safety) to access CC Open Lab resources.

Software and technology training

Technology training opportunities are offered at PVCC or through MCCD periodically and will be advertised. Linda Lawson, our Technology Training Coordinator, also has some tutorials available for checkout. For more information, call her at (602)787-7784 or email her at linda.lawson@paradisevalley.edu.

Contact Us

PVCC Computer Commons
Building E
18401 N. 32nd Street
Phoenix, AZ 85032

Located in E Building
click here to see a map!

Phone: 602.787.6760
Help Desk: 602.787.7780
Fax: 602.787.6755

Staff

 

Director Computer Commons
Mary Lou Goff
Email
mary.lou.goff@paradisevalley.edu

Manager Technology Help Desk

Randy Babick
Email
randall.babick@paradisevalley.edu

Office Coordinator
Vacant

Client Support Analysts

Guadalupe Contreras

lupe.contreras@paradisevalley.edu

Frank Gortarez

Email
frank.gortarez@paradisevalley.edu

Danny Schulz

Email
danny.schulz@paradisevalley.edu

Lab Technicians
Dawn Higgins
Email
dawn.higgins@paradisevalley.edu

Lisa VanEvery
Email
lisa.vanevery@paradisevalley.edu

Brian Zito
Email
brian.zito@paradisevalley.edu

The college of you.