What to do...

1. Notify 911 (if necessary).

2. Notify the College Police: 480-784-0911.

3. If evacuation is required, pull fire alarm where available.

4. Follow normal evacuation route. Follow alternate route if normal route is too dangerous.

5. Supervisors and faculty take headcount.

6. Missing personnel and last known location will be relayed to the College Police.

7. Refer media to Institutional Advancement Office

1. First ensure the safety of students, faculty and staff.

2. Call 911, if necessary.

3. If possible, leave the area.

4. Notify the College Police: 480-784-0911.

5. Provide description of animal(s) and the animal's location.

6. If, possible, seal off area if animal(s) still present.

Upon receiving a message that a bomb has been planted in school:

1. Use bomb threat checklist.

2. Ask:

Where the bomb is located?

When will the bomb go off?

What materials are in the bomb?

Who is calling?

Why is caller doing this?

3. Listen closely to the caller's voice and speech patterns and to noises in background.

4. After hanging up phone, immediately dial 9*57 to trace call.

5. Notify your supervisor and the College Police.

Weapons of mass destruction likely to be employed by terrorists fall into four

basic categories: Nuclear, Biological, Chemical, and Conventional.

Follow these procedures to protect human life.

 

Nuclear:  Defense against nuclear weapons depends primarily on distance

from the point of detonation. Follow same action steps for "Conventional."

Conventional: The danger from the blast effect of conventional explosive

devices is similar to nuclear devices with a higher rate of survivability.

If responding to the threat of an imminent conventional or nuclear blast nearby:

1. Move people to specifically identified rooms. Interior hallways may be used as an alternate.

2. Close all doors leading into hallways to minimize flying glass.

3. All people assume the duck, cover and hold position on the ground.

4. Shelter in place to protect from fall-out if attack is far enough away.

5. Account for all employees - keep people inside buildings. Allow individuals (employees or guests) to leave at their own discretion once cleared to do so by police/fire, College Police, emergency management, or military authorities.

Biological: Defense against biological attacks is difficult. Awareness is usually not possible for days or weeks. The first signs may emerge as personnel

notice a higher than usual incidence of various symptoms.

Should a biological attack be discovered while work/classes are underway:

1. Reverse-evacuate all people into site/school buildings.

2. Shelter-in-place.

3. Close all doors and windows.

4. Seal doors, windows, and vents with plastic and duct tape.

5. Keep students and employees inside buildings. Allow people to leave at their own discretion, or parents to pick up young children, once cleared to do so by police/fire, College Police,

emergency management, or military authorities.

Chemical:

1. Reverse-evacuate all people into school buildings.

2. Shelter-in-place.

3. Close all doors and windows.

4. Seal doors, windows, and vents with plastic and duct tape.

5. Be prepared to treat those who experience a reaction to chemical agent.

6. The decision to evacuate should be made after consulting with police/fire, College Police, emergency management, or military authorities.

If the site/college is the target:

1. Follow evacuation procedures.

2. Evacuate to a pre-determined off site location(s).

1. Call 911, if necessary.

2. Notify College Police: 480-784-0911.

3. Evacuate the area if advised by emergency personnel or College Police.

4. Keep students/staff calm.

5. Lock classroom/office doors.

6. If in lockdown, do not allow students/staff to leave the classroom/office until you receive an all‐clear signal from Incident Commander.

7. Make a list of students/staff that are missing. Relay this information to College Police /Emergency personnel when contacted.

Driver/Monitor:

1. First ensure the safety of students and staff.

2. Call 911, if necessary.

3. Notify the Paradise Valley Community College Police department 602‐787‐7900.

4. Prepare Traffic Accident Incident Form.

5. Exchange Insurance information with other involved drivers.

College Personnel:

1. Notify College Police: 602‐787‐7900.

2. Identify location(s) where injured are taken.

1. Remain calm.

2. Call 911

3. Notify College Police: 480-784-0911.

4. From a safe distance, write down or make a mental note of as much information as possible (i.e., suspect description, clothes worn, vehicle description and license plate number).

DISRUPTIVE PERSON:

Whenever you observe or are the subject of unruly or disruptive acts by an individual:

Outside of the classroom:

1. Notify College Police: 480-784-0911.

2. Wait for responding officer.

3. Describe the incident to the responding officer.

Inside a classroom:

1. The instructor should immediately contact College Police: 480-784-0911.

2. The instructor should calmly address the situation with the disruptive person to defuse the incident.

3. Wait for responding officer.

4. Describe the incident to the responding officer.

5. Prepare and forward a "STUDENT CONDUCT DISRUPTION/DISCIPLINE REPORT" to the Vice‐President of Student Affairs.

ASSAULT/FIGHTS:

1. Ensure the safety of students, faculty and staff first.

2. Call 911, if necessary.

3. Notify College Police: 480-784-0911.

4. DO NOT TAKE MATTERS INTO YOUR OWN HANDS.

5. Evacuate the area.

INTRUDER/HOSTAGE:

Intruder‐ An unauthorized person who enters school property:

1. Notify College Police: 480-784-0911.

2. DO NOT APPROACH.

3. Provide detailed description of intruder.

4. Be prepared to evacuate area and assist with evacuation.

If taken hostage:

1. Follow instructions of hostage taker.

2. Try not to panic. Calm students if they are present.

3. Treat the hostage taker as normally as possible.

4. Be respectful to hostage taker.

5. Ask permission to speak and do not argue or make suggestions

WEAPONS:

1. Call 911 if a weapon is suspected to be in school.

2. DO NOT APPROACH SUSPECT.

3. Notify College Police: 480-784-0911.

4. If suspect threatens you with a weapon, do not try to disarm them. Back away with your arms up. Remain calm.

In the event of fire or smoke:

1. Activate fire alarm. (College Police respond to all fire alarms.)

2. Evacuate to an assembly area (See map, back page).

3. Follow normal evacuation drill route. Follow alternate route if normal route is too dangerous.

4. Supervisors and faculty take a head count after being evacuated.

5. Report missing personnel/students to evacuation team/College Police. The last known location of personnel/students will be relayed.

6. No one may re-enter building(s) until entire building(s) is/are declared safe by fire/police.

7. Incident Commander notifies employees/students when situation is clear and normal operations may resume.

If gas odor has been detected in the building:

1. Notify College Police: 480-784-0911 and Facilities 602‐787‐7872

2. Do not pull fire alarm.

3. When advised, evacuate employees/students to a safe distance outside of building.

4. Follow normal fire drill route. Follow alternate route if normal route is too dangerous.

5. Supervisors/faculty take headcount.

6. Missing personnel and last known location will be relayed to Evacuation Team/emergency personnel.

7. No one may re-enter building(s) until fire or police personnel declare entire building(s) safe.

8. Facilities notifies employees/students upon termination of emergency. Normal operations may resume.

If gas odor has been detected outside the building:

1. Notify College Police: 480-784-0911 and Facilities 602‐787‐7872

2. Notification will be made whether to shelter-in-place or evacuate at fire/police direction.

3. If evacuated, no one may re-enter building(s) until fire/police declare entire building(s) safe.

4. Facilities notifies employees/students upon termination of emergency. Normal operations may resume.

If the fire alarm is activated, follow evacuation procedures; otherwise:

1. If in a meeting room or class, remain in the room until directive is clear (alarm, bullhorn, text, etc). Then follow directive (evacuate, shelter-in-place, lockdown, etc.)

2. If in an elevator, use the emergency phone to notify front desk/facilities/fire/College Police.

3. Provide assistance to those in need (i.e. visitors, handicapped).

Incident occurred on site/campus:

1. Call 9-1-1.

2. Notify College Police 480-784-0911.

3. As directed by authorities: evacuate, lockdown or shelter-in-place.

4. Fire officer in charge will recommend shelter or evacuation actions.

5. Follow normal evacuation or sheltering procedure.

6. Supervisors/faculty take headcount.

7. Missing personnel and last known location will be relayed to fire/police.

8. Resume normal operations only after approval from fire officials.

Incident occurred near site/college property:

1. Fire or police will notify College Police/facilities/Chancellor's Office.

2. Fire officer in charge of scene will recommend shelter or evacuation actions.

3. Follow procedures for sheltering or evacuation.

4. Resume normal operations only after approval from fire officials.

Evacuations are conducted when a situation inside a building is dangerous to people. The evacuation directive is issued to clear a room / building / site in a timely and orderly manner. Evacuation directives may come in the form of alarms, verbal direction from authorities, door-to-door, text or e-mail messages, or other means.

Lock-down procedures may be issued in situations involving dangerous intruders or other incidents that may result in harm to people outside site/college buildings. Director of College Police will issue lock-down order by announcing (via speaker, bullhorn, text message, e-mail) and/or sending a messenger to each floor/classroom, or other alternate method.

 

In the event of a lockdown/shelter-in-place is decided, follow the direction of authorized personnel (Evacuation Team/MEMS Team/College Police Officers/other personnel delegated by administrator on duty.

 

These directions will include:

1. Go into offices/classrooms or secure rooms, lock doors, cover windows.

2. Move all people away from windows and doors.

3. Have all people get down on the floor.

 

Allow no one outside of offices/classrooms until the police/fire/authorized personnel give the all-clear signal. An all-clear signal needs to be determined.

EVACUATION:

1. Follow evacuation drill procedures and route. Follow alternate route if normal route is too dangerous.

2. Take employee list/classroom roster and emergency kit.

3. Direct employees/students to follow normal evacuation drill procedures.

4. If safe to do so:

    a. Close all windows.

b. Lock doors.

5. Assist with disabled and non-English speaking individuals.

6. Proceed to assembly area.

7. Evacuated staff will stay with their department. If visitors or students are evacuated, stay with visitors/students unless relieved by buddy/teacher.

8. Account for employees/take roll again when group arrives at the relocation center.

Supervisors/faculty:

When in designated assembly areas, account for all employees/students and visitors. Immediately inform response authorities of missing staff and/or student(s).

REVERSE EVACUATION

Reverse Evacuation/Shelter-in-place provides refuge for employees, students, and visitors within site/campus buildings during an emergency. Shelters are located in areas that maximize the safety of inhabitants. Safe areas may change, depending on the emergency. Be prepared to go into lockdown/shelter-in-place once inside.

 

1. Proceed to the determined designated safe areas in each building.

2. Evacuation Team/MEMS Team/Facilities/College Police direct individual s to assemble in safe areas.

3. Bring all people inside building(s).

4. Supervisors are responsible for departmental personnel accountability. (Faculty account for all students after arriving in the safe area.)

5. Close all exterior doors and windows.

6. Personnel will contact each classroom/department for a headcount.

7. All individuals must remain in safe areas until notified by authorized personnel that situation is clear.

If advised:

1. Turn off any ventilation leading outdoors.

2. Cover up food not in containers or put it in the refrigerator.

3. Cover mouth and nose with handkerchief, cloth, paper towels or tissues. 

SHELTERING PROCEDURES:

Sheltering provides refuge for employees, students, and visitors within buildings during

an emergency. Shelters are located in areas that maximize the safety of occupants.

Safe areas may change depending on the emergency.

 

1. College Police will notify College community members of a sheltering‐in‐place occurrence.

    a. May be done through phone, loud speakers, runners, voice override Internet protocol or other means.

2. Students and staff assemble in safe areas. Bring all people inside building(s).

3. Faculty should account for all students after arriving in safe area.

4. Department supervisor's account for personnel.

5. Missing staff or students and last known location are reported to College Police.

6. All people must remain in safe areas until notified by Incident Commander or emergency responders.

If advised:

1. Close all exterior doors and windows.

2. Turn off any ventilation leading outdoors.

3. Seal doors, windows, and vents with plastic sheets and duct tape if available.

4. Cover up food not in containers or put it in the refrigerator.

5. Cover mouth and nose with handkerchief, cloth, paper towels or tissues.

Supervisors/Faculty if advised of sheltering in place:

1. Verify information through Supervisor/Evacuation Team/College Police.

2. Lock office areas/classrooms.

3. Warn students/staff, if advised.

4. Account for all students/staff.

5. Stay with students/staff.

6. Refer media to Paradise Valley Community College spokesperson (or designee).

1. All staff must refer media to Paradise Valley Community College's Public Information Officer* (PIO).

2. PIO assumes responsibility for issuing public statements during an emergency.

3. Director of Marketing & Communications serves as college spokesperson unless he/she designates a spokesperson. If spokesperson is unavailable, an alternate will be designated.

4. College spokesperson is the Director of Marketing & Communications.

5. Alternate College spokesperson is the college President and/or his/her designee.

6. Liaison Officer** acts as contact for emergency responders and assists Incident Commander with coordinating media communications. If Liaison Officer is unavailable, an alternate will be designated.

7. Liaison Officer is the Director of Marketing & Communications.

During an emergency, adhere to the following procedures:

1. Present all factual information to PIO.

2. Do not argue with media.

3. Maintain log of all telephone inquiries.

4. Respect privacy of victim(s) and family of victim(s). Do not release names to media.

5. Refrain from exaggerating or sensationalizing crisis. *Public Information Officer (PIO) is the federal designation for all media relation's personnel.

** Liaison Officer is a federal designation for an in‐house delegated person to coordinate activities with outside agencies.

MEDICAL-EMPLOYEE

In the event that an employee needs first aid or medical assistance:

1. Call 911 if needed.

2. Notify College Police: 480-784-0911.

3. Inform College Police if blood or bodily fluids are involved.

4. Keep the ill or injured person as comfortable as possible.

5. Do not perform any first aid beyond your certified training.

6. Do not move a person that has fallen or appears in pain.

7. Report any details leading to the injury to responding officers and emergency services.

8. Supervisor prepares necessary industrial report forms.

9. If needed& last resort, Supervisor provides transportation to nearest Concentra Medical Center 12808 N. Black Canyon Highway.

MEDICAL-STUDENT

In the event that a student or visitor is ill or injured:

1. Call 911 if needed.

2. Notify College Police: 480-784-0911.

3. Inform College Police if blood or bodily fluids are involved.

4. Keep the ill or injured person as comfortable as possible.

5. Do not perform any first aid beyond your certified training.

6. Do not move a person that has fallen or appears in pain.

7. Report any details leading to the injury to responding officers and emergency services.

8. Do not discuss possible cause of an accident or condition that may have contributed to the accident.

9. Insurance information is to be discussed only by official administrative personnel.

 

MEDICAL - SERIOUS INJURY/DEATH

If incident occurred on campus:

1. Call 911.

2. Notify College Police: 480-784-0911.

3. If possible, isolate affected student/staff member.

4. College Police will make necessary notifications.

5. Refer media to Director of Marketing & Communications.

If incident occurred off campus:

1. Call 911.

2. Notify College Police: 480-784-0911.

3. Follow directions of College Police.

4. Announce availability of counseling services for those who need assistance.

5. Refer media to Director of Marketing & Communications.

MEDICAL - SUICIDE

Suicide Attempt on campus:

1. Verify information.

2. Notify College Police: 480-784-0911.

Suicidal Death/Serious Injury:

1. Verify information.

2. Call 911.

3. Notify College Police: 480-784-0911.

Post‐crisis Intervention:

1. Meet with school counseling staff.

2. Assess stress level of staff. Recommend counseling to overly stressed staff.

3. Refer media to Director of Marketing & Communications. Do not let media question students or staff.

4. Supervisors/faculty should follow‐up with students and staff who received counseling.

5. Resume normal routines as soon as possible.

1. Remain calm.

2. Do not let anyone handle item or go near it.

3. Notify College Police: 480-784-0911.

4. College Police will make the determination to call emergency services.

5. Write down any pertinent information concerning the package (i.e. how received, when, how found)

6. Follow evacuation procedures if told to do so.

7. Do not shut off lights, close doors or windows.

Severe Weather Watch has been issued in an area near school:

1. Reverse evacuation.

2. Bring all people inside building(s).

3. Close windows and blinds.

4. Severe weather safe areas are under desks and in hallways away from windows and large rooms.

Severe Weather Warning has been issued in an area near school or severe

weather has been spotted near school:

1. Move students and staff to safe areas.

2. Faculty takes class rosters.

3. Supervisors/faculty account for all students/staff.

4. Missing personnel will be reported to College Police. The last known location of personnel will be relayed.

5. Remain in safe area until warning expires or until emergency personnel have issued an all‐clear signal.

Union Hills & Black Mountain: